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Standard shipping is free on orders of $35 or more, and every subscription ships free.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Decaf 3-Pack is for the evening coffee drinker, or the household that has settled on Pangea Decaf and wants fewer reorders.
Three 10oz bags of Pangea Decaf, 30oz in total, each sealed for freshness. It is decaffeinated with the Sugarcane EA process, which uses ethyl acetate derived from fermented sugarcane, and it brews just like a regular coffee: same ratios, same temperature.
Three bags in one order cost less than three single bags bought separately, and the order qualifies for free standard shipping.
Buy it once, or choose a subscription at the top of the page so the next three bags arrive before the last one runs out.
Not necessarily. Every bag is Pangea Decaf, but we rotate single origins, so the bags in one pack may come from different lots. The process and the Pangea standards stay the same; the flavor can vary a little with each origin.
A licensed Q-grader inspects every batch for mold damage and defects, and it is roasted in our dedicated Top 9 allergen-free facility in California, SPOKIN verified.
Yes. Pick a subscription at the top of the page, and you can skip, change the frequency, pause or cancel any time from your account.
Keep unopened bags somewhere cool and dark. Once a bag is open, move the beans to an airtight container and use them within 2 to 4 weeks. Sealed bags are best within 3 to 6 months of the roast date printed on each bag.
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