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Standard shipping is free on orders of $35 or more, and every subscription ships free.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Unity 3-Pack is for the daily drip or pour-over drinker, or the two-person household, that has settled on Unity and wants fewer reorders.
Three 10oz bags of Unity, our medium roast, 30oz in total, each sealed for freshness. At one to two cups a day one bag lasts about two weeks, so the pack covers roughly six.
Three bags in one order cost less than three single bags bought separately, and the order qualifies for free standard shipping.
Buy it once, or choose a subscription at the top of the page so the next three bags arrive before the last one runs out.
About six weeks for one person drinking one to two cups a day. Households with more than one coffee drinker should plan on less.
Yes. Pick a subscription at the top of the page. A two-month cadence usually fits a one-to-two-cup-a-day drinker, and you can skip, change the frequency, pause or cancel any time from your account.
Not necessarily. Every bag is Unity, medium roast. Unity is Roaster's Choice, so the origin can change between batches, and the bags in one pack may come from different lots. The roast level and Pangea standards stay the same; the flavor can vary a little with each origin.
Keep unopened bags somewhere cool and dark. Once a bag is open, move the beans to an airtight container and use them within 2 to 4 weeks. Sealed bags are best within 3 to 6 months of the roast date printed on each bag.
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